Privacy Policy
Last updated: October 2026
This policy explains how On Site Safe Ltd ("we", "us") uses personal information when you visit onsitesafe.co.uk or contact us. We keep it simple: we only collect what we need to reply to you and to do business with you.
Who we are
On Site Safe Ltd is the data controller for your information. We are a company registered in England and Wales, company number 16759115. Our registered office is Flat 8 Hawthorn Court, Herent Drive, Ilford, England, IG5 0HA.
For any privacy question, contact us at admin@onsitesafe.co.uk or on 07502 362506.
What we collect
When you fill in our contact form, we collect:
- your name, company, email address and phone number
- the service you are interested in and your project location
- anything you write in your message
If you email, phone or book a call with us, we keep the details you give us in the same way.
How we use it
- To reply to your enquiry and prepare a quote.
- To manage our work with you if you become a client.
- To keep business records we are required to keep by law.
Our legal basis is our legitimate interest in responding to business enquiries, and, where we work together, taking steps to enter into or perform a contract. We do not send marketing emails, and we never sell your information.
Who we share it with
We only share your information with services that help us run the business:
- Calendly — if you choose to book a call, Calendly processes the details you enter there under its own privacy policy.
- SiteGround, which hosts this website and our email. Contact form messages are sent straight to our inbox through SiteGround's servers.
We may also share information if the law requires it.
How long we keep it
If an enquiry does not lead to work, we delete it within 2 years. If you become a client, we keep project and business records for up to 6 years after the work ends, to meet tax and legal requirements.
Cookies
This website does not use cookies, analytics or tracking. Our web host may keep standard server logs (such as IP addresses) for a short time for security purposes.
Your rights
Under UK data protection law you have the right to:
- ask for a copy of the information we hold about you
- ask us to correct or delete it
- object to or ask us to limit how we use it
To use any of these rights, email admin@onsitesafe.co.uk. We will reply within one month.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113. We would be grateful if you contacted us first.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.